Better Conversations. Happier Customers.

Keep your support in-house or take advantage of our highly trained specialists. Customer service agents, Personal Assistants and more.

ONE SEAMLESS CUSTOMER HELPDESK

Consolidate all your customer support channels and respond faster than ever before

AI Customer Service

Automate common tasks using machine learning so customer messages never slip through the cracks.

Email Ticketing System

Manage all customer emails in one centralized system with powerful automation and tracking.

Chat Support

Real-time chat support that combines seamlessly with all your other communication channels.

Phone Support

Integrated VoIP solution for complete customer communication management.

Returns and Exchanges

A return experience like no other. Streamline your returns process and build customer loyalty.

Multi-Brand Management

Easily manage customer conversations from multiple storefronts in one place.

Administrative Services

Complete support services for your business

Chargeback Management

Complete chargeback representment and alert processing services.

Call Analytics

Comprehensive analytics to improve your customer service performance.

Weekly Calibration

Regular quality assurance and team performance reviews.

Client Manager

Dedicated client manager for personalized support and strategy.

What is Helpfully?

Helpfully is a comprehensive customer service helpdesk solution that consolidates all your support channels into one seamless platform.

Our platform combines email, live chat, social media, mobile SMS, VoIP, and push notification conversations so your support team can focus on creating amazing customer experiences.

  • Consolidate all support channels
  • Automate common workflows
  • Built-in AI and machine learning
  • Comprehensive reporting and analytics
  • Multi-brand management

Ready to Get Started?

Join thousands of businesses delivering exceptional customer service with Helpfully

Login to Dashboard